Everything you need to know about getting connected in Bali.
There are 2 ways for you to check your Telkomsel data balance, they are:
1.Using the MyTelkomsel app.
Steps:
-Download MyTelkomsel from the App Store or Google Play
-Log in using your Indonesian number (+62)
-Enter the OTP code sent via SMS
-View your remaining data on the homepage
2.Check Telkomsel Data Balance via SMS
Steps:
-Text “UL Info” to 3636.
-Wait for an instant reply with your remaining data balance.
There are 2 ways for you to check your eSIM XL data balance, they are:
1.Using the MyXL app.
Steps:
-Download MyXL from the App Store or Google Play
-You eSIM XL number will be automaticly Log in
-View your remaining data on the homepage
2.Check eSIM XL Data Balance Using UMB/USSD Codes (No Internet Required).
Steps:
-Dial *808*7*3*2*1#
-your remaining data will be view on POP UP
Most smartphones from 2018+ support eSIM — iPhone XS and later, Samsung Galaxy S20+, Google Pixel 3+, and many more. Your phone also needs to be network-unlocked. Dial *#06# — if an EID number shows, you're good to go!
After payment, your QR code is sent immediately to your email. You can then complete the KYC form. Verification usually takes 1–2 hours during business hours.
Yes! Telkomsel and XL cover all of Indonesia. Use your eSIM across Bali, Lombok, the Gili Islands, East Java, and more.
Indonesian law requires all SIM registrations to include identity verification. It's a government requirement. We handle the whole process and your data is protected under Indonesian UU PDP law.
Just reach out to our team on WhatsApp and we'll help you add more data or set up a new plan — no need to start over.
Full refund if your QR code has not been activated. Once scanned and installed, we cannot refund as the data package is live. Contact us before scanning and we'll sort it out.
Still have questions? 🌺
Our friendly Bali-based team is ready to help you 24 hours a day, 7 days a week.